Recognized for Excellence, Backed by Real Support

Third-party credentials and 100 percent US-based, expert customer care, in one place

EDSource

Industry Certifications

pbsaPBSA Accredited & Founding Member:

The Professional Background Screening Association (PBSA) is the background screening industry's leading trade association, setting the standards for compliance, ethics, and best practices that reputable screening firms are measured against. AccuSourceHR has been part of PBSA since its founding and not a recent addition, but a long-standing commitment to the standards that define a trustworthy screening partner. As a founding member, AccuSourceHR has helped shape the very benchmarks other accredited firms are now held to.


A-LIGN_badge_SOC-2 - Email Signature-1SOC 2:

SOC 2 Type II is an independent, third-party audit covering five areas: security, availability, processing integrity, confidentiality, and privacy of candidate data. Unlike a point-in-time review, Type II verifies that these controls operate effectively over an extended period, typically six months or more. For clients, that means AccuSourceHR's data protection isn't just a documented policy; it's independently proven to work, consistently, over time.


ndasaNDASA C/TPA Accredited:

The National Drug & Alcohol Screening Association (NDASA) is a leading organization advancing best practices, education, and compliance within the workplace drug and alcohol testing industry. Consortium/Third-Party Administrator (C/TPA) Accreditation is awarded to organizations that demonstrate adherence to recognized standards for managing employer testing programs, coordinating testing services, maintaining quality control procedures, and supporting regulatory compliance requirements. Accredited C/TPAs are evaluated on program administration, operational processes, industry knowledge, and commitment to professional standards. For employers, this serves as independent validation that AccuSourceHR has the expertise and processes necessary to help organizations administer drug and alcohol testing programs accurately, consistently, and in line with industry best practices, a trust and compliance credential that complements AccuSourceHR's broader screening and workforce risk management services.

Industry Awards

hroHRO Today Baker's Dozen

The Baker's Dozen Customer Satisfaction Ratings are produced annually by HRO Today, a leading publication covering HR services, talent acquisition, and workforce solutions. Unlike rankings based primarily on company size or revenue, Baker's Dozen results are driven entirely by direct client feedback and satisfaction data, making them a genuine indicator of service quality and customer experience. AccuSourceHR is a multi-year HRO Today Baker's Dozen Enterprise award winner (2023 through present), recognized in categories including Quality of Service, Breadth of Service, and Overall Screening Provider. This reflects sustained client satisfaction and consistent service delivery across multiple years — not a one-time achievement — and reinforces AccuSourceHR's reputation as a trusted screening partner across both service quality and overall provider performance.


g2G2 Awards and Recognition

G2 is one of the largest independent business software review platforms, where rankings and badges are based on verified customer reviews rather than vendor submissions. G2 reports are updated quarterly, so every badge must be continually re-earned based on current customer feedback and product performance — which is exactly what gives them credibility with a buyer doing due diligence. AccuSourceHR currently holds Enterprise-level recognition for High Performer, Best Usability, Fastest Implementation, Easiest Admin, and Easiest to Do Business With.

BackgroundCheck_HighPerformer_Enterprise_HighPerformer BackgroundCheck_FastestImplementation_Enterprise_GoLiveTime BackgroundCheck_EasiestAdmin_Enterprise_EaseOfAdmin BackgroundCheck_EasiestSetup_Enterprise_EaseOfSetup BackgroundCheck_EasiestToDoBusinessWith_Enterprise_EaseOfDoingBusinessWith DrugTesting_MostImplementable_Mid-Market_Total DrugTesting_HighestUserAdoption_Mid-Market_Adoption

The Path for Support

Credentials prove AccuSourceHR meets the standard. What happens after you sign is where that standard shows up every day.

Clients get white-glove, 100% U.S.-based support and not a rotating ticket queue. From implementation through the life of your program, you have direct access to screening experts who understand compliance requirements, platform functionality, and your day-to-day workflow, backed by real response time commitments rather than best-effort promises.

That means faster onboarding, ongoing guidance as your program and regulations evolve, and a team that's actually reachable when a question comes up.

 

Curious What Support Looks Like After You Sign?

See why clients get more than a login, they get a direct line to real, U.S.-based screening experts.

Client Support

Account Management & Customer Success

Clients work directly with account management experts who know their industry, not a rotating general support queue. Support is tailored to client needs and program size: larger clients may be assigned a dedicated account manager, while others are supported by AccuSourceHR's Customer Success team. Either way, clients work with experienced screening professionals who understand screening workflows, compliance considerations, operational challenges, and platform functionality, expertise, accessibility, and continuity, not a call-center experience.

PBSA FCRA-Certified Team

All AccuSourceHR team members hold a PBSA Core or Advanced FCRA certification, requiring formal training on the Fair Credit Reporting Act and the compliance requirements that govern employment background screening. Several team members also actively serve on PBSA committees, contributing to industry resources and advocacy efforts that help shape the profession, and members of the leadership team present educational sessions at PBSA conferences and other industry events. For a client relying on AccuSourceHR to stay ahead of changing regulations, this means the team isn't just trained once — it's continuously educated and actively involved in advancing the standards it's held to.

30
%
The cost of a bad hire is estimated at 30% of the employee's annual salary.
This cost increases significantly if the employee damages your organization's reputation or poses a threat to your workforce.

98%

Of Calls Answered

98%

First Replies Within 2 Hours

91%

Requests Resolved Within 6 Hours

3

Average Onboarding Days for Business to go Live

With numerous product options to choose from, it can be challenging to determine which service options best fit your organization's individual risk mitigation goals. Our team of screening experts can help take the guesswork out of identifying the optimal screening services. Connect with us today for a complimentary program analysis.
 
Additionally, our SourceDirect™ platform integrates easily with your ATS and HCM software to ensure ease of use and automation in onboarding workflows.

Frequently Asked Questions

Integration Fast and Easy

We partner with major ATS and HRIS providers, so integration is easy.

3B 180x180 ActivateStaff 180x180 aiAvenu 180x180 Aqore 180x180 Asymble_Logo_180x180 ABD 180x180 Avionte 180x180 BambooHR 180x180 Bluesky 180x180 BrassRing 180x180 BullHorn 180x180 Cadient 180x180 - New Ceipal 180x180 ClearCo. Logo 180x180-1 Clear Connect Solutions 180x180 Cornerstone 180x180 Criterion 180x180 Employ 180x180-1 Emp Trust HR 180x180 Essium 180x180 Fountain 180x180 Greenhouse 180x180 Haul by Fleetworthy 180x180 HiringThing 180x180 iCIMS 180x180 Intellibee 180x180 JazzHR_2024 JobDiva 180x180 Jobma 180x180-1 JobVite 180x180 LaborEdge 180x180 Lever 180x180 NeoGov 180x180 Onboarded 180x180 Oorwin AI Openforce 180x180 Oracle Taleo 180x180 PageUp Paychex 180x180 Paycor Logo 180x180 Paylocity 180x180 Phenom 180x180 SAP 180x180 SmartRecruiters 180x180 Symplr 180x180 TEDS 180x180 Tempworks 180x180 Tenstreet 180x180 Tracker 180x180 UKG Partner 180x180 UZIO 180X180 Workable 180x180 Workbright 180x180 Workday 180x180

Recruiting talent is hard.
AccuSourceHR makes it easier.